Faculty Support

Refunds

Last Updated: Oct 19, 2017 11:10AM EDT

Students who purchase access to courseware directly from Acrobatiq can request a refund within 21 days of the course start date. To request a refund:


  1. Sign in to your course and access the Profile Menu at the top right of any page.

  2. Click "My Profile"

  3. Note: some schools arrange for the removal of the My Profile page. In this case, please send an email using this form.

  4. Select "My purchases".

  5. Click "Request refund".


     

If you've already been removed from your class by your Learning Management System you will be unable to access your "My purchases" page. In this case, please send an email using this form.


Note: Acrobatiq cannot provide refunds for Redemption Codes purchased from a campus bookstore; these must be arranged with your bookstore.



 

Contact Support

support@acrobatiq.com
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